This Privacy Policy explains how THREADWIRE PRIVATE LIMITED ("THREADWIRE PRIVATE LIMITED"), operating under the brand Threadslab ("we," "us," or "our"), collects, uses, stores, and protects your information when you visit our website or engage us for our organic marketing services (the "Services").
We are an organic marketing agency. We help brands grow their presence on community platforms such as Reddit and Discord, and we produce content intended to improve visibility across search engines and AI / LLM systems. To deliver these Services, we handle a limited amount of information about you and, where applicable, about your business and brand. This policy describes exactly what we handle and why.
We are committed to a simple principle: we do not sell, rent, trade, or share your personal information for anyone else's marketing or advertising. The information you give us stays between you and us.
This policy applies to: (a) visitors to our website; (b) prospective clients who contact us or request a proposal; and (c) clients who engage us for the Services. Where we act on behalf of a client (for example, managing a client's community accounts or producing content for the client), we process information under that client's instructions and in line with the agreement between us.
We deliberately keep data collection to a minimum. We collect only what is necessary to communicate with you and deliver the Services. This typically includes:
We do not seek to collect sensitive personal data (such as financial account passwords, government identifiers, health, or similar) and ask that you do not share it with us unless we have specifically requested it for a clearly explained purpose.
We use the information we collect only for the following purposes:
We process your information on lawful grounds, which include your consent, the performance of our agreement with you, our legitimate interest in running and improving our business, and compliance with legal obligations. We do not use your information for any purpose unrelated to the Services without telling you first.
We do not sell, rent, or trade your personal information, and we do not share it for anyone else's marketing or advertising. The information you give us stays between you and us. We use it solely to communicate with you and to deliver the Services you have engaged us for.
The only exception is where we are legally required to disclose information, for example to comply with a law, regulation, court order, or a valid request from a public authority, or where disclosure is necessary to establish, exercise, or defend legal claims.
We treat the briefs, strategies, materials, and non-public information you share with us as confidential. We use them solely to deliver the Services to you and do not disclose them to other clients or any third party except as required by law. This confidentiality continues even after our engagement ends.
We keep personal information only for as long as necessary for the purposes set out in this policy. For example, we keep it for the duration of our engagement, and afterwards for the period we reasonably need to maintain business records, resolve disputes, and meet legal, accounting, or tax requirements. When information is no longer needed, we delete it or anonymise it.
We implement reasonable technical and organisational measures designed to protect your information against unauthorised access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You share information with us at your own risk and are responsible for keeping any credentials you hold secure.
Our website may use cookies and similar technologies to keep the site working, understand basic usage, and improve your experience. Most browsers let you control or disable cookies through their settings. Disabling cookies may affect how parts of the website function.
Our website and our content may link to third-party websites and platforms that we do not control. This policy does not cover those sites. We are not responsible for their content or privacy practices, and we encourage you to review their policies.
We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page. Significant changes may also be communicated to active clients directly. Your continued use of the website or the Services after an update means you accept the revised policy.
If you have any questions about this Privacy Policy, or you would like to access, correct, or delete the information we hold about you, contact us at founder@threadslab.in.
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